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Welcome to Navees Farm! We understand that sometimes plans change, and we want to make your experience as smooth as possible. Please read our Refunds and Cancellations policy below:
1. Refund Policy:
a. Eligibility:
We offer refunds on products within 7 days of your purchase. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.
b. Damaged or Defective Items:
In the rare event that you receive a damaged or defective item, please contact our customer service team within 7 days of receiving the product. Provide details and, if possible, attach photos for prompt assistance.
c. Refund Process:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within a few business days.
2. Cancellation Policy:
a. Time Frame:
If you wish to cancel your order, please contact us within 24 hours of placing it. Once the order is processed and shipped, we cannot cancel it.
b. Cancellation Process:
To cancel an order, reach out to our customer service team at naaduspices@gmail.com. Provide your order details, and we will guide you through the cancellation process.
3. Contact Us:
For any questions or concerns related to refunds or cancellations, our customer service team is here to assist you. Reach out to us at naaduspices@gmail.com or 8951071881.
4. Updates to Policy:
Navees Farm reserves the right to update or modify this Refunds and Cancellations policy at any time without prior notice. We recommend reviewing our policies periodically for any changes.
Thank you for choosing Navees Farms. We appreciate your trust, and we’re here to ensure your satisfaction every step of the way.